Honoring Those Behind Scenes For Public Safety Telecommunicator Appreciation Week
By Wayne Ivey, Brevard County Sheriff // April 11, 2017
Cheryl Pelletier honors fellow Telecommunicators
BREVARD COUNTY, FLORIDA – Monday starts “Public Safety Telecommunicator” (Dispatcher) Appreciation Week when as an agency and a community we show our true appreciation for the amazing men and women who work behind the scenes to keep our Law Enforcement Officers and community safe.
In order capture the true essence and meaning of the incredible and often heroic job the members of our Communication Center perform on a daily basis, I want to share with you a Facebook post that a member of our Communications Team, Cheryl Pelletier wrote in honor of the amazing Telecommunicators we have right here in Brevard County:
There are many Communication Centers all over Brevard that are staffed with some pretty awesome dispatchers! They work 24/7 during holidays, weekends and hurricanes to make sure our citizens and LEO receive top notch services.
I don’t know what all of them look like but I know a lot of their voices. These voices that bring calm during the chaos. They simultaneously work radios and answer 911s. They get to eat their meals in between radio traffic and frantic 911 callers.
Their once hot meal is often cold by the time they get to partake of it. They work diligently to ensure the safety of the deputies, police officers and citizens.
They question callers, typing at sometimes 100 wpm, trying to ensure that all pertinent information is entered in to the call so that LEOs are prepared as much as possible, for what they are about to encounter.
They’re all multitasking machines! While reading over vehicle registrations and copying traffic stops, they’re replying to emails and answering phone calls. They postpone bathroom breaks during emergency radio traffic and they sigh in relief when their road units advise to “clear the channel, they’re all 10-4.”
They’re hardworking, dedicated and caring. They are the THIN GOLD LINE! I’m honored to be a part of such an awesome and elite group of men and women.
To all of the dispatchers both current and retired, I THANK YOU!
Thank you Cheryl, your heartfelt words truly describe the amazing work and selfless acts our Telecommunicators perform each and every day to make sure that Brevard County is an amazing and safe place to call home!
Please join me this week and every day of the year in letting our Telecommunicators know just how much you appreciate all they do for our community.
– Wayne Ivey, Brevard County Sherrif
ABOUT THE AUTHOR
Brevard County Sheriff Wayne Ivey has been a law enforcement officer for over three decades. Sheriff Ivey is a graduate of the FBI National Academy and has a Bachelor’s Degree from Daytona State College in Management and Supervision. Sheriff Ivey’s background in law enforcement is inclusive of Management, Criminal Investigations, Narcotics, Patrol Services, Public Integrity Investigations, and Corrections.
Prior to being elected in 2012, Sheriff Ivey served the citizens of the State of Florida as a Resident Agent in Charge for the Florida Department of Law Enforcement. As a member of the Florida Department of Law Enforcement Sheriff Ivey developed and created the country’s first ever statewide Task Force on Identity Theft. That same year the Task Force was named one of the top five most innovative programs in the country by the International Association of Chiefs of Police and investigated approximately 44 million dollars in fraud cases. Additionally, as a member of FDLE, Sheriff Ivey created the Child Abduction Response Team (C.A.R.T) that re-defined the way Child Abduction cases are conducted throughout the country today. The program was later selected as the most innovative program in the country by the International Association of Chiefs of Police and is now used as a nationwide model in the response and investigation of child abductions.
Sheriff Ivey has testified before the United States Congress on law enforcement related matters and has extensive experience in the area of Public Integrity Investigations. Sheriff Ivey was honored as the Florida Department of Law Enforcement’s Special Agent of the Year (1996) and was also recognized by the Commissioner of the Florida Department of Law Enforcement for his Outstanding Contributions to Criminal Justice. In August of 2011 Sheriff Ivey was honored by the National Organization of Victims Advocacy for his work at the national level as an advocate of victim’s rights and protection.
Sheriff Ivey speaks regularly on topics such as Identity Theft, Crime in America, Human Trafficking, Domestic Violence, and Self Defense through Mental Preparedness. Sheriff Ivey firmly believes that Crime Prevention and Education are vital to reduce our crime rate and protect our community.