DIY App Builder Appy Pie Now Offers Seamless Chatbot Integration
By Space Coast Daily // June 12, 2019
Chatbots are becoming increasingly commonplace
Chatbots are becoming increasingly commonplace, and any business that ignores the trend puts itself at a significant disadvantage.
Even sectors that didn’t think they’d benefit from the use of chatbots have now found ways to include them in their overall strategy, be it for marketing their products or providing immediate answers to customer queries.
Thanks to key advancements in artificial intelligence and machine learning, chatbots can enhance efficiency particularly in the field of customer service.
A report by Business Insider shows that 80% of businesses plan to use chatbots by 2020. This highlights the fact that chatbots are no longer a luxury.
They have slowly emerged as a necessity in any customer service strategy. Moreover, a recent Gartner report shows that 85% of customer service interactions will happen through chatbots by 2020. It’s unwise not to invest in chatbots, especially if you want to stay ahead of the competition.
For most startups and small businesses, however, the question is how they can create and afford such an advanced tool. While it’s easy to think that chatbots will cost a fortune to set up, in fact the opposite is true.
Appy Pie offers a no-code chatbot builder, allowing everyone to experience the numerous benefits that chatbots have to offer. With a few simple clicks, you can add a chatbot to your app or website, which could hold the key to increasing targeted leads and generating more sales.
According to a recent HubSpot report, 47% customers are willing to buy products after interacting with a chatbot. That’s a staggering number, and it’s only expected to go up as chatbots get smarter.
Artificial intelligence gives chatbots the ability to collect customer data for thorough analysis, helping them come up with more relevant answers based on past information and interactions. Chatbots built using Appy Pie are powered by AI, and they use machine learning to adapt to the requirements of customers constantly.
Using chatbots offers the benefit of reducing the manpower employed for answering mundane questions.
Over time, this could translate to substantial cost savings and also give your employees more time to spend on other revenue-generating activities for your business, therefore padding your bottom line even further.
But perhaps the most compelling reason to use chatbots is to improve your brand reputation. Customers today have come to expect business websites and apps to have chatbots integrated within.
The absence of one doesn’t paint a good picture of your business, and it could be the reason why potential customers might choose your competitors instead.
Surely, you wouldn’t want to lag behind the competition. Take some time to check out Appy Pie’s chatbot builder to learn all the things it can do for your business. They have made the process of creating a chatbot as easy as possible.
Even without coding skills, you can start creating a chatbot and get it up and running in no time. No need to wait any longer as Appy Pie offers everything you need on their powerful DIY platform.
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