Brevard County Emergency Management’s Lisa Morgan Recognized at Space Coast Public Safety Awards
By Space Coast Daily // January 20, 2020
Lisa Morgan recognized for 45 years of public safety service to Brevard County
SPACE COAST DAILY TV: Watch Replay – The fourth annual Space Coast Public Service Awards & Hall of Fame Induction Ceremony was held Saturday, at the Radisson at Port Canaveral in Cape Canaveral.
BREVARD COUNTY, FLORIDA – Congratulations to Emergency Management’s Lisa Morgan, who received a leadership award at the Space Coast Public Safety Awards event last weekend, recognizing her 45 years of public safety service to Brevard County.
Morgan began her public safety career as a Public Safety Telecommunicator at the Brevard County Sheriff’s Office in 1974, rising through the ranks to Communications Training Officer, Assistant Shift Supervisor, Communications Supervisor, Assistant Communications Manager and Communications Manager.
Since 1997, Morgan has been working with the 800 MHz Radio System in different capacities, and currently manages the Communication Service Director database.
Lisa has seen dozens and dozens of changes in the public safety telecommunications and public safety radio systems over her more-than-four-decade career:
- From an old Motorola radio system that everyone hated to a new system that was clear and understandable
- Dispatcher staffing going from three people, including supervisor, on a shift, to numbers commensurate with call volume
- 911 changed from one phone on the wall to one at each position, and from only providing a connection to providing automation location and telephone number identification
- When CAD systems were new, they crashed every night and had to be rebooted
- Training changed from “on-the-job” to a more professional, standardized model
- Logging recorders went from huge tape wheels to digital recordings
- The radio system transitioned from multiple isolated systems owned by various public safety agencies to a unified countywide system utilized by more than 60 agencies, providing for better interoperability
- The public safety radio system went from 4 to 9 towers, and from multi-site trunking to simulcast, providing better indoor and outdoor coverage
- All the equipment, buildings, and almost all the original towers have been replaced
- She is now involved with the transition to the future of public safety communications, with the advent of FirstNet and P25.
Morgan has spent her entire career within the field of public safety, ensuring the life/safety of Brevard County’s more than 500,000 residents, millions of annual visitors, and thousands of first responders.