COVID-19 UPDATE: Walmart Limits Number of Customers Who Can Be Inside Stores at One Time

By  //  April 5, 2020

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America's largest retailer will limit customers to roughly 20 percent of the store’s capacity

Retail giant Walmart, which has 11 locations on the Space Coast, announced a new policy aimed at preventing the spread of coronavirus at its stores. Walmart said stores will limit the number of customers who can be inside the store at one time to 20 percent of the store’s capacity. (Wikipedia image)

BREVARD COUNTY, FLORIDA – Retail giant Walmart, which has 11 locations on the Space Coast, announced a new policy aimed at preventing the spread of coronavirus at its stores.

In the release, Walmart said stores will limit the number of customers who can be inside the store at one time to 20 percent of the store’s capacity.

Customers will be admitted one-by-one from a line formed at single-entry door. Once the store reaches capacity, associates will follow a one person in-one person out method.

Additionally, Walmart is implementing a one-way movement policy in its aisles, which will be marked.

Walmart said, “to promote health, safety and consistency for our associates and customers in this environment, we’re taking some further steps for our U.S. stores,” including:

Regulating Store Entry

Starting Saturday, Walmart has limited the number of customers who can be in a store at once. Stores will now allow no more than five customers for each 1,000 square feet at a given time, roughly 20 percent of a store’s capacity.

To manage this restriction, the associates at a store will mark a queue at a single-entry door (in most cases the Grocery entrance) and direct arriving customers there, where they will be admitted one-by-one and counted.

Associates and signage will remind customers of the importance of social distancing while they’re waiting to enter a store – especially before it opens in the morning.

Once a store reaches its capacity, customers will be admitted inside on a “1-out-1-in” basis.

Shopping Inside the Store

Walmart will institute one-way movement through our aisles next week in a number of our stores, using floor markers and direction from associates.

“We expect this to help more customers avoid coming into close contact with others as they shop,” said Walmart officials.

“We’ll continue to put signage inside our stores to remind customers of the need to maintain social distancing – especially in lines. And once customers check out, they will be directed to exit through a different door than they entered, which should help lessen the instances of people closely passing each other.”

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