Chick-fil-A Voted America’s Favorite Restaurant for Eighth Year in a Row
By Fox News // July 3, 2022
Jimmy John's ranked second in the fast food category
(FOX NEWS) – Chick-fil-A has maintained its position as America’s favorite restaurant for eight years in a row, according to the American Customer Satisfaction Index (ACSI).
That’s in spite of the fact that overall, consumers prefer full-service restaurants over fast food.
The survey found that Americans’ satisfaction with fast food restaurants decreased by 2.6% in the last year, earning the category a score of 76. Meanwhile, full-service restaurants maintained their score of 80 from 2021.
The ACSI released its annual restaurant survey for the 2021-2022 year on Tuesday.
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#ChickfilA continues to lead the industry – and all restaurants – for the 8th straight year with a steady score of 83 (out of 100).
Download our study to see how other fast food and full-service restaurants ranked in customer satisfaction: https://t.co/3udsQk6Ghb pic.twitter.com/XSvEQSbPEJ
— The ACSI (@theACSI) June 30, 2022
