How to Fix Wyze Camera App Not Working?

By  //  November 17, 2022

If you’re having trouble with the Wyze app, you’re not alone. There are a number of reports of the Wyze app not working on iOS and Android devices, and it’s unclear what the cause is.

Some users have reported that the app simply crashes when they try to open it, while others are seeing error messages saying that their device is not compatible with the app.

Wyze has acknowledged the problem and says it is working on a fix, but in the meantime, there are a few things you can try if you’re experiencing this issue.

Some Common Problems and Their Fix

Here are some most common problems and their fixes that generally occur with Wyze App.

Are the Wyze servers down?

Due to the large number of users active on Wyze, server crashes or temporary maintenance shutdowns may occur, limiting access to your Wyze application and its data.

This is an inevitable occurrence, but fortunately, these checks are infrequent and only remain for a short time, with most not even noticing.

Fortunately, Wyze keeps its users informed of their server status and possible downtime shortly from their official Wyze blog.

Of course, it still doesn’t report unexpected server crashes, but the blog is constantly updated and, in most non-guaranteed cases, as soon as the servers are down.

Now, if the servers are down, you must wait and hope Wyze fixes the problem.

Servers may also be removed if and when any abnormality is detected, such as a possible Wyze hack.

The login screen is not loading

Sometimes the Wyze app can outright refuse to load its login screen and get stuck right after launch. This is the cause of annoyance for most users.

The Wyze app logs into the login server every time you try to log in, and when the login servers are unavailable, the Wyze app freezes and causes the problem.

Sometimes it will also give you a pop-up saying a correct internet connection was not detected, but the login screen will load in only some cases. Also, if you need help with logging in wyze camera App, you can visit Wyze Login.

Check your internet connection.

Also, check that your phone or tablet has proper internet access. If you have Internet problems, contact your Internet Service Provider (ISP) and have them fix them.

Restart your internet router so your WiFi connection is restored and your phone or tablet can connect without any problems.

If you are unsure if your WiFi router is at fault, switch to another internet connection or mobile signal, such as 4G/LTE/5G.

Restart your Device

A possible fix is to restart your device and try again, especially if the Wyze app crashes on iPads.

This could remove any temporary error that may have blocked login access.

Turn off your device by holding the power button until the power menu appears on your phone.

In this case, clicking the restart or even shutdown options may work. After restarting, try logging in again.

If your phone doesn’t show any power menu options, hold the power button for 10 seconds to force restart.

Clear Wyze app cache

Clearing the cache can also help fix any issues the Wyze app may have triggered.

To clear cache on your Android phone, follow these steps:

1. Open the settings menu.

2. Search for apps in the search bar at the top.

3. On the resulting page, click the search result named Apps or App List, which will take you to a list of all the apps on your device.

4. From the list, go to the Wyze app.

5. On the app page, click Storage and cache and click clear app cache to clear all temporary cache files.

This should solve your problems with the Wyze app not loading the login screen. It will also improve performance and eliminate all issues with the Wyze app.

Also Read: If you need a step-by-step guide for setting up your Wyze Cam, you can visit Wyze Setup, and there you’ll find a complete help guide from setup to see the live footage of your Wyze Cam.