The Key Benefits of Choosing Firmao CRM for Your Business in 2024

By  //  January 26, 2024

Firmao CRM has emerged as a leading choice in the CRM software market in 2024, offering a comprehensive solution for businesses of all sizes.

Firmao is a Polish CRM / WMS process automation software available in the cloud. It has been sold in Poland and foreign markets for 13 years. Dedicated to small and medium-sized companies, and thanks to its modular design, it provides a unique ability to quickly and easily adapt to the specific needs of any company. Firmao can be easily integrated with more than 1,000 external IT systems. Firmao is a European alternative to American systems such as Salesforce, HubSpot, Indian Zoho, and Russian Bitrix24.

 Here’s a look at why Firmao CRM stands out:

Key Features

  • Unified Platform: Firmao CRM is a cloud-based system that optimizes sales processes, tasks, and project execution on a unified platform. It’s designed to cater to businesses of various sizes and types.
  • Comprehensive Functionality: The software includes features for invoicing, customizable templates, project management, and Kanban diagrams. This variety of tools enables businesses to handle multiple aspects of their operations within a single system.
  • Warehouse Operations and Stock Monitoring: Firmao CRM allows users to monitor stock counts and manage warehouse operations, which is especially useful for businesses with inventory needs.
  • Third-Party Integrations: The system supports various third-party integrations, enhancing its flexibility and ability to fit into different business environments.


Firmao CRM offers a tiered pricing structure to suit different business needs:

  • Standard Plan: Priced at 21€ per user per month, this plan includes CRM features, e-mail integration, timesheeting, calendar and projects and 2GB of cloud storage per license.
  • Professional Plan: At 39€ per user per month, it includes all features of the Standard plan, plus VoIP integration, editable templates and 10GB of cloud storage per license.
  • Enterprise Plan: For 75€ per user per month, this plan offers advanced features such as customizations, Google Calendar integration, SMS service integration and 24/7 technical support.

Purchase for a year in advance (Annual Plan) gives a 23% to 25% discount. The full price list is available here: 

User Reviews and Satisfaction

Firmao CRM has garnered high praise from its users, with an overall rating of 5.0. Users have highlighted its ease of use, value for money, and customer support. Key benefits noted by users include:

  • Ease of Use: The CRM is noted for being user-friendly and easy to implement, which is crucial for businesses looking to minimize disruption during software adoption.
  • Customization and Efficiency: Businesses appreciate the ability to automate various processes such as appointment notifications and reminders, which significantly improves operational efficiency.
  • Inventory and Order Management: For businesses like tailoring shops, the ability to track stocks of materials and manage orders effectively has been a game changer.


In 2024, Firmao CRM stands out as a versatile, efficient, and user-friendly solution. Its comprehensive feature set, coupled with flexible pricing options, makes it an attractive option for businesses seeking to improve their customer relationship management and overall operational efficiency. The high user satisfaction scores and positive reviews further solidify its position as one of the best CRM software options available in the market today.