Palm Bay Police Department Honors Erica Kincaid as 2020 Telecommunicator of the Year
The Palm Bay Police Department honored Erica Kincaid as the 2020 telecommunicator of the year. “Erica has a hand in almost every operation within the Communications Center; from manning a position, training new employees, supervising her shift, managing the agency’s CJIS and DAVID operations, and playing a monumental role in building an entirely new CAD system from the ground up – Erica is truly a behind-the-scenes 9-1-1 hero at our agency,” said officials in honoring Kincaid. […]