VIDEO: Cocoa Police 9-1-1 Telecommunicator Erin Gutierrez A Voice of Calm During Crisis
They are the voices you hear during your worst moments. The 9-1-1 dispatcher is often the voice of calm during a crisis and is the first point of contact that will make sure help gets to you. Meet Erin Adams Gutierrez, an emergency telecommunicator with the Cocoa Police Department for more than 9 years. […]