Can Energy Company Stop You Switching?

By  //  July 8, 2022

Are you someone who is considering switching energy? Do you wonder about the process of switching energy from one company to another? If your answer to both these questions is yes, then you have found yourself coming to the right article.

In this article, we will tell you all about how you could switch energy suppliers and all the internal processes of it all. So without further ado, let’s dive in.

Understanding objection

Before we get into talking about a company switching energy supply, let’s take an in-depth look at what the objection is and why it is so important. An ‘objection’ is an authority way for your energy supplier to interfere with the turning system and put it on pause until they’re satisfied that you do not owe them any cash or that You are not breaking the conditions of your agreement with them in any capacity.

Be that as it may, your energy organization can bring up criticism in specific conditions. These will be recorded in your agreement with them, yet the most probable circumstance is where you actually owe them cash and are financially past due with your installments.

Your energy organization isn’t permitted to bring up a criticism on the off chance that you haven’t really joined an agreement with them, or your agreement has lapsed, and they’ve moved you onto a ‘considered’ contract.

Owing supplier money

Now you might be asking the question of whether or not your energy supplier can automatically block your switch. Well, there are many cases where this can be done.

In the event that you have a remarkable energy obligation with your ongoing provider, and the cash has been owed 28 days or more, then your move can be obstructed until this obligation has been paid.

Your provider could demand introducing a prepayment meter to assist with taking care of the cash owed. In the event that you, as of now, have a prepayment meter introduced, you can switch providers except if you owe more than £500 for gas or £500 for power.

At the point when you switch, you’ll have to request that the new provider consent to move your obligation alongside your stock which is known as the “Obligation Assignment Protocol.”  Assuming you have owed cash for under 28 days, you can, in any case, switch providers; however, know that the obligation will be added to your last bill.

Home rented issue

It is important to keep in mind that if you are someone who lives in a rented home, then it may be difficult to switch, but this is only for minor cases. The majority of the time, companies do, in fact, allow you to switch energy supply in rented homes.

On the off chance that you’re liable for covering the bill and your name is on the bills, then exchanging energy providers ought not to be an issue assuming you’re leasing. Be that as it may, a few property managers in leased or shared convenience have their names on the bill, and if so, you’ll require their consent to switch.

In the event that the energy provider knows this, they might obstruct your switch until they’re given authorization by the property manager or mortgage holder. There are many business energy that can help you choose and decide on electric supply companies.  

What happens if your supplier resists you from switching?

In the case that your supplier is not allowing you to switch the way you want to, then you might want to know the few reasons behind it. As with all complaints, you’ll need to start by speaking to your current supplier rather than heading straight to the Ombudsman.

If you’re keen on Ombudsman involvement, you’ll need to prove to them that you’ve given your energy supplier the time to put things right and that you’ve tried to come to a resolution with them. When complaining to your energy provider, the following steps must take place: 

You should start by speaking to your energy provider’s customer service team, ideally over the phone where possible.

In a matter of time, your energy supplier will then have a fixed amount of time to get back to you with a resolution or an update on your complaint until it’s resolved. Within 8 weeks, you’ll either receive a ‘decision letter’ or a ‘letter of deadlock’ from them.

If you’re not satisfied with their solution after this process, or you don’t get a decision letter or letter of deadlock within 8 weeks, you can escalate this to the Ombudsman for impartial intervention.

Choosing a good electric company

How you pick a decent electric organization relies upon why you are trading. It is possible that this is absolutely down to cost. Assuming you feel that you are paying a lot a month for your power, then look at the cost and the surveys of different organizations and check whether there’s one that can offer you an ideal arrangement.

There are numerous sites, based both broadly and locally, that will think about costs for you. Basically, fill in your subtleties, and they will raise a rundown of providers and the expenses of their arrangements. There are a couple of focuses to consider while contrasting energy providers.

The first thing is that you should start by analyzing your last couple of bills from your ongoing provider and record what precisely you have been paying. Remember that your utilization shifts a great deal consistently; however, this may be leveled out in your installments.

That relies upon the arrangement you are on. This will give you a figure to pass judgment on other electric organizations’ evaluating choices. The next thing that you might want to do is to ensure the organization you are taking a gander at is authorized for your state, then, at that point, see whether it’s deeply grounded and trustworthy.

You’ll before long, see if individuals are happy with an organization’s client care and investigate the negative surveys. Are there any significant warnings? Most organizations will have a couple of terrible surveys essentially; however, you can normally let them know if the client is somebody like you or not.

Furthermore, invest some energy in taking a gander at the evaluation plans cautiously. They can be muddled. Peruse the agreements, and figure out what is remembered for the cost cited.


So that concludes all there is to know about the switching process. Remember, at the end of the day, it all comes down to how you manage different companies. At first, it may seem like a difficult process, but with time and effort, you will easily be able to switch companies of electric suppliers.