RouteGenie NEMT Routing Software Review: Characteristics & Benefits!

The RouteGenie software is a complete NEMT solution designed to help companies in the same industry create a better experience. Besides the fact it simplifies all the daily routes and increases productivity, it’s a great investment for multiple reasons. Below you’ll find out everything you should know about it!

Smart planning of transportation

The software can find the best route for each trip. As a result, your company will spend less money by reducing the numbers of unnecessary vehicles on the road. The system analyzes indicators such as mileage, traffic patterns, accidents and other conditions before setting the trajectory. The driver will know what to do from the beginning and many hours will be saved.

Real-time tracking for your employees

Would you like to know what everyone does and how the transport is moving in real time? Now all of these are possible, as well as communicating with drivers to make on-the-fly adjustments. The collaboration is going to be efficient and everyone will make the best decisions for every trip. Sometimes a few quick changes must be done and this should not represent an issue in your company.

Intelligent billing and dispatching

If you’re dealing with many customers every day, chances are you have a complicated set up to maintain the financial health of your business. The good news is RouteGenie can represent a better alternative, because you will generate all the billings in one place. This includes the broker fees, CMS 1500 forms, paper invoices and much more. There won’t be any double data entry and information will be filed instantly once a transport is over. The data is integrated together to guarantee accuracy when you do verifications.

Your clients will enjoy an intelligent dispatching, where they can find the best vehicles for each trip. The algorithm notices the personal needs and finds a close pick-up area. The system also adjusts itself in real time if a better opportunity is available. RouteGenie includes an official driver app available on iOS and Android.

Software for multiple organizations types and sizes

This NEMT software can be the right alternative for both small and medium-sized businesses, as well as large enterprises.The main language of the apps is English and you get 24/7 email support. It has integrations with solutions likeGoogle Maps, Authorize.Net, Twillio and much more. You have all the training included within the software, so it won’t be an issue to get familiar with the interface.

Collect all the data from previous trips

As an NEMT provider, you might want to look back on the last trips and see how well you’re performing. With RouteGenie, you will know the passengers’ information, route details and much more for future reference. Tracking data is done automatically, so you’ll manage fleets, staff and all the operations correctly.

How does RouteGenie improve customer experience?

In any business, your customers’ satisfaction should represent a priority for long-term success. That’s the only way you’ll ensure they stick around in the future and don’t go to your competitors. Fortunately, the NEMT software has the same purpose. Patients are picked up on time and dropped off at their appointments without delays.

The app it’s recommended especially for brands who put emphasis on transparency, because each person will be able to pay directly and see all their trip details whenever its necessary. Messages can be sent and received directly, meaning the communication with the driver is simple and intuitive.

Why is it so important to have NEMT software in your company?

When you run an NEMT company, you face many challenges such as vehicles breaking down, traffic problems, cancellations or no shows. On the other hand, NEMT softwares enables transport companies to manage the daily task to meet their specific needs. RouteGenie includes many features that provide benefits and powerful functionalities that increase the monthly profits and reduce the costs. If you’re currently trying to grow your NEMT brand, most operations shouldn’t be done manually. Choose this software and you’ll make your life easier!

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