Space Coast Credit Union Reopens 31 Locations Following Hurricane Irma
By Space Coast Credit Union // September 13, 2017
BREVARD COUNTY, FLORIDA – Space Coast Credit Union (SCCU) has announced that it will open 31 of its 58 branch locations on Wednesday, September 13, along with its member service call center.
Currently, 65 of SCCU’s 110 ATMs are operational. A complete branch listing with service availability is available on the credit union’s website at SCCU.com/Weather.
The $4 billion credit union is Florida’s third largest credit union, spanning the east coast of Florida, from Miami-Dade to Flagler county, with 835 employees and more than 375,000 members.
“Our main concern at this time is the well-being of our employees,” said Timothy M. Antonition, SCCU president and chief executive officer.
“Our goal is to open locations as quickly as possible to serve members, but only when it is safe to do so.” Antonition added.
“We’re concerned that many employees evacuated and the roads will be congested as they make their way back. Also, locally, power and water is out, some traffic signals are still out, and many schools remain closed. We are in close contact with employees, and working to reduce the burden of returning to work for families dealing with hardships after the storm.”
The credit union shuttered operations Thursday, September 7 as Hurricane Irma bore down on the state of Florida, serving members’ needs through its extensive ATM network and waiving foreign ATM fees associated with using non-SCCU ATMs.
In addition, as members begin to assess the impacts from Hurricane Irma, SCCU is asking affected members to contact them directly to determine what financial assistance may be available, including waiving late fees and offering loan extensions.
The credit union will work directly with each member to evaluate needs. Credit union representatives have asked members to please be patient as longer than normal call wait times are expected due to higher call volumes and reduced staff; and they are encouraging members as a convenient alternative to use its website’s “contact us” feature or to send a secure message within online banking.
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“We’re a co-operative, owned by our members,” Antonition remarked.
“We must protect the membership and our members’ assets, while considering the unique needs of each member. ‘People helping people’ is the credit union motto.”
In addition, as with Hurricane Harvey, SCCU is donating to the American Red Cross Hurricane Irma relief.
The credit union had already announced a $25,000 donation to help with Harvey relief, and it will be directing another $35,000 for Irma relief within the communities it serves.
An account will also be established to collect Irma relief donations at any SCCU branch or by phone through its member service call center.
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