Health First Health Plans tops Health Plan Provider category
Health First Viera was chosen as top Hospital/Medical Center in Brevard County.
BREVARD COUNTY • MELBOURNE, FLORIDA – No matter the service or product an organization provides or sells, the greatest honor it can ever hope to receive is the honest feedback of the customers it serves.
And this week, Health First was the recipient of three ‘Community’s Choice Awards’- as chosen by readers of Florida Today.
This year, Brevard County residents and visitors (snowbirds included) had the opportunity to vote for their favorite company or service provider among 158 different categories – from dining and entertainment to vehicle services and healthcare.
Health First was chosen tops in the following categories:
“There is no greater reward or gauge of performance a company can receive than the direct feedback from its customers,” said Health First President and CEO Terry Forde. “We couldn’t be more thankful and humbled by this community feedback. To be recognized among the best of the best within our own community is truly a reason for us to celebrate. But it also strengthens us to work even harder, as earning the trust and support of our patients, customers and stakeholders is a never-ending journey for every Health First associate.”
“This past month, Health First Health Plans earned its second straight JD Power Certification for outstanding customer support – which means our associates are truly dedicated and committed to the experience and service our members receive day in and day out. The fact that our community has especially recognized Health First Health Plans as a top health plan provider is truly one of the top honors we could ever hope to receive,” said Jamie Forrest, Health First Health Plans President. “We know our members have a choice in health plans in a competitive landscape. We value their business and cherish their feedback, and I am so honored to share this recognition with every Health First Health Plans associate!”
“Our customers and their loved ones put their faith and trust in Health First Home Care each and every day. When they open their doors and welcome us into their homes, the demand and expectation for skilled, compassionate care could not be higher. This recognition by our community and the Florida Today Community’s Choice Awards is a reminder of why we exist each day. We are proud to honor our customers’ trust – and the faith, support, and recognition they have honored us with,” said Michelle Rogers, system director for Health First’s Homecare and Private Duty.
